Long Term Care – Admission Information
Ontario Health atHome
Health care services offered at home, at school, and in the community, as well as access to supported living programs and long-term care, are coordinated by Ontario Health atHome to ensure people of all ages can make informed choices about their care, when and where they need it.
See also Residential Care and People with Disabilities.
Step 1
Contact Ontario Health atHome (www.ontariohealthathome.ca or call 310-2222 (no area code required)) or your local office. They will provide an initial assessment and connect you with a care coordinator. Once you are assigned a care coordinator, you can discuss your options together and see which ones are right for you or your family member. Based on the assessment, the care coordinator will determine which services you are eligible for. They may also refer you to other local organizations that provide community care services.
LIST OF LOCAL OFFICES:
Ontario Health atHome – Etobicoke
Phone Number: 310-2222
Toll-Free: 1-877-336-9090
Email: mississauga.halton@ontariohealthathome.ca
Website: http://ontariohealthathome.ca/region/mississauga-halton/
www.mississaugahaltonhealthline.ca
Address:
401 The West Mall, Suite 900
Etobicoke, ON
M9C 5J5
Ontario Health atHome – Milton Office
Phone Number: 310-2222
Toll-Free: 1-877-336-9090
Email: mississauga.halton@ontariohealthathome.ca
Website: http://ontariohealthathome.ca/
www.mississaugahaltonhealthline.ca
Address:
611 Holly Ave, Unit 203
Milton, ON
L9T 0K4
Ontario Health atHome – Mississauga Office
Phone Number: 310-2222
Toll-Free: 1-877-336-9090
Email: mississauga.halton@ontariohealthathome.ca
Website: http://ontariohealthathome.ca/
www.mississaugahaltonhealthline.ca
Address:
2655 North Sheridan Way, Suite 140
Mississauga, ON
L5K 2P8
Step 2
What is the process for selecting a home?
The long-term care home placement process includes a multi-part assessment, including an assessment by a care coordinator to ensure there’s an accurate record of your medical history and to help determine your eligibility for long-term care.
Once determined eligible, your care coordinator will discuss all options, including a list of long-term care homes to choose from. You can apply to as many as five homes, however, this maximum does not apply to people who are assessed as needing an immediate long-stay admission because of a crisis in their condition or circumstances. Wait time for long-term care homes can vary widely, and the care coordinator will help you make informed decisions inclusive of wait time information.
Once a spot in a chosen long-term care home becomes available, you will be contacted by Ontario Health atHome, at which time you will have 24 hours to consent to the admission. If you move to a home that is not your first choice, you may stay on the waiting list for your other choices, if you wish. During this time, you can speak with your family and/or caregivers about this decision and ensure that everyone will be comfortable as you wait for your first choice home as this waiting process can take some time.
If you decide to refuse a bed offer, your file will be closed, and you will be removed from the waiting list of all your chosen homes. You will not be able to reapply until 12 weeks after the day you were removed from the waiting list, unless there is a change in your condition or circumstances. There are limited exceptions to this rule which your care coordinator will discuss with you.